Sustainability Initiatives & Financial Inclusion
Staying true to
AU Small Finance Bank, with its 25 years of experience
and a mission to give wings to the aspirations of millions
through its financial services in the unserved and
underserved market, has successfully built a business
model to gain the trust of its stakeholders. The business
model of the Bank is aligned to generate sustainable value
for its customers, clients, shareholders and employees.
The Bank has taken several steps to unredeem the shadow of financial duress of underprivileged people, by galvanising its financial inclusion and financial literacy efforts. The Bank has developed customised products and services to cater to the needs of all the sections of the society, without any discrimination.
Our prudent strategies on economic and social upliftment, along with leaving a positive impact on the environment, have always been the bedrock of our inclusive growth.
The Bank’s business responsibility of conducting ethical business is deep rooted in our DNA and in our people. We have structured and inculcated our AU Dharmas in the entire ecosystem of our Bank, thereby laying a strong foundation for business ethics.
Through CSR initiatives, the Bank has made a creditable endeavour for social development, building a better society by ensuring livelihood options, empowering women, skills enhancement, financial literacy & education and sports development.
Environment protection is the need of the hour and AU, as a responsible organisation, always strives to run its business in an eco-friendly manner, with the adoption of various measures to reduce emission of green-house gases.
Our seamless, advanced, integrated technology framework enables the users to bank digitally, thereby enhancing customer delight and saving the cost and time of our customers.
The reporting framework used in this report is based on the 9 Principles of ‘National Voluntary Guidelines on Social, Environmental and Economic Responsibilities of Business (NVGs)’ released by the Ministry of Corporate Affairs, Government of India, in July 2011, the disclosures made under this report provide transparent and relevant information on the Bank’s efforts and performance against the principles of Business Responsibility as stipulated in Regulation 34(2)(f) of The Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, covering topics across environment, social, governance, and stakeholder perspective. It is intended to transparently disclose our performance based on the principles provided in the NVGs and is meant for all our stakeholders.