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Service
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Contact mode
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Contact information
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24X7 Customer Care
(For general query/complain/ service request)
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Toll free numbers
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1800 1200 1200
1800 26 66677 |
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Non-toll free numbers*
(Call charges as per your tariff plan & service provider) |
1860 1200 1200
0141 - 7141000 0141 - 6133000 0141 - 3071800 |
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Email ID
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Technical Support Desk (8AM to 8PM)
For assistance on technical issues / features of Digital
Products viz. Internet Banking, Debit Card Service, UPI-QR, Video KYC, AU Abhi, Auro-Chatbot, Fastag) |
Email ID
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NRI Services
(Specialized service desk to serve NRI customers)
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Email ID
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Investor Relations
(For any investor related queries)
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Email ID
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Whistle Blower
(Report suspected fraud, corruption)
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Email ID
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Service requests
(Raise & track service requests)
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To submit your complaint, Click here
To check the status of your service request, Click here
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For details on Interest relief under Ex-Gratia scheme
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In case of non-resolution of grievances within seven days, customers may escalate their grievance to the Regional Nodal Officer(s) and thereafter to the Principal Nodal Officer after expiry of further seven days.
Click here to get the details of Principal Nodal Officer and Regional Nodal Officers.
Click here to get the details of Business Heads.
In 2016, after the demise of her husband and two sons, Hema took charge of her husband’s Motor Driving School. AU Bank transferred the car loans in her name and provided support when Hema needed it the most. After one year, Hema became independent and her business is running better then before. She is also providing employment to four drivers in her Motor Driving School.
