How do I generate my Virtual Debit Card PIN for AU Bank’s ABHI App?

You can generate your Virtual Debit Card PIN through an ‘Environment-friendly’ and paperless process as given below

  1. You are requested to call our Customer Care’s toll-free number 1800 1200 1200 through your registered mobile number
  2. Post selection of your preferred language, you are requested to select the option of ‘GREEN PIN Reset’
  3. Thereafter, you will be prompted to enter your unique customer credentials hence you are requested to keep the following details accessible during the call
    • Your Customer ID
    • Your 16-digit ABHI Account number linked to your Virtual Debit Card
    • Your 16-digit Virtual Debit Card number
    • Your Virtual Debit Card’s expiry date in MMYY format (e.g. if expiry date is March 2021, enter 0321)
  4. Post validation of the above-mentioned details, you will be prompted to enter & confirm your 4-digit Debit Card PIN of choice
  5. Once confirmed, the entered 4-digit PIN will be set as your new Debit Card PIN
How do I register for Internet Banking and Mobile Banking services?

Both, Internet Banking & Mobile Banking facilities can be accessed using the same Username and password credentials. All you need to do is register for either of the services and set a Username and password of your choice. Thereafter, you can access both the services using the same credentials.

(a). If you are registering through our Internet Banking facility:

  • Visit our website at www.aubank.in. Proceed to the Internet Banking login section on our website
  • Click on ‘Register’ and follow the steps given below

    If you are registering through our Mobile Banking App for Android phones:

  • Download the 'AU Bank' app from google play store and launch it on your phone
  • Click on the icon on the top-right corner and then click on ‘Register’ and follow the steps given below

(b). For enhanced security, we follow a 2-factor authentication protocol. We begin by validating your account details followed by your Debit Card details. Request you to keep the below mentioned details accessible before you proceed further

  • Your Account Type
  • Your Customer ID
  • Your 16-digit ABHI Account number
  • Your First Name and Last Name (as registered with the Bank)
  • Your email ID registered with the Bank
  • Your Date of Birth

(c). Post validation of the entered details, you will receive a 6-digit OTP (One Time Password) on your registered mobile number

(d). Along with the received OTP, you are required to enter your 16-digit Debit Card number and 4-digit Debit Card PIN (which you would have already set as per the details mentioned above)

(e). After submitting the details, you will be prompted to set your choice of Internet Banking Username and password

(f). Once the Username and password are set, you can use these details for accessing the Internet Banking facility henceforth

 

You can now use your Internet Banking & Mobile Banking services!