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Group Care 360 Wellness

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Group Care 360 Wellness

    Add wellness to your health and make the medical care available for you anytime, anywhere.

Key Features:

  1. Unlimited e- Consultation with Doctor (General Physician)
  2. E-pharmacy voucher worth Rs 250 towards pharma expenses
  3. Annual health check up



Q1. Who will be covered in this plan?

This plan cover AU Small Finance Bank Customers only

Q2. How can I avail these benefit?

  1. Download the Care Health Insurance App from Google Play/App Store and Click here to know the procedure for availing the benefits
  2. Login with your registered mobile number, given at the time of enrolment
  3. Details of respective benefits will be shown

Q3. What is the time for e-consultation?

You can avail doctor consultation any day between 10 AM to 8 PM

Q4. How many times can I avail e-Consultation in a year?

You are allowed e-consultation unlimited times in a year. The service is available only after registration on the CARE HEALTH INSURANCE Mobile Application

Q5. What is the process for availing e-consultation?

  1. Open Care Health Insurance App and Select "Consult Now" option
  2. Select doctor from the listing and click on "consult now"
  3. You will be directed to a chat page wherein you can converse with the doctor. Alternatively you can also opt for voice call and you will be connected within 30 minutes
  4. You can upload consultation related documents while consulting the doctor
  5. You can download your prescription by clicking download option

Q6. How can I avail pharmacy benefit?

In order to avail the Pharmacy benefit, please follow the below mentioned process:
  1. Click on "Reward" Tab
  2. Scroll through to view Pharmacy voucher details
  3. View the offer and click on Confirm purchase
  4. Voucher will be generated of the specified pharmacy which can be utilized at network website/app

Q7. Can I buy medicine/pharmacy from my nearby store and claim the amount from company?

You can avail Pharmacy benefits only at applicable network.

Q8. What are the tests included in health check-up benefit?

Below mentioned tests are included in health check-up benefit:
  1. Test Parameters Name
  2. Lipid Profile
  3. Diabetic screening
  4. Complete Urine Examination
  5. Thyroid Profile
  6. Complete Hemogram

Q9. How can I use health check-up benefit?

In order to avail the Health Check-up please follow the below mentioned steps:
  1. Click on “Reward” Tab.
  2. Scroll through to view Health Check-up voucher details
  3. View the offer and click on Confirm purchase
  4. Voucher will be generated
  5. Customer will get a call on registered mobile no. for appointment booking
  6. Customer can choose their preferred diagnostic lab/location form the options provided
  7. Upon confirmation, the phlebotomist will visit the address (given by customer) and collect the sample
  8. Report will be generated within 48-72 hours and will be made available on registered mail id


Insurance is a subject matter of solicitation. CIN: U66000DL2007PLC161503 UIN: RHIHLGP20126V011920

IRDAI Registration Number - 148

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