AU Bank customers fulfilling the following criteria can avail this service:

• All savings (including Min-KYC AU ABHI) and Current Account holders.
• These customers should be registered either on AU 0101 App or NetBanking.

On the Payment Gateway login page, you may use any of the following combination to approve the payment:

• - Username + Password
• - Username + mPIN
• - Customer ID + Password
• - Customer ID + mPIN

There is a daily transaction Limit of INR 10 lacs on these payments.

Refer the link for more information on Transaction Limits for different payment methods.

Yes, you can modify the limits using AU 0101 App or NetBanking. Follow the steps given below:

• Log into AU 0101 NetBanking or AU 0101 App.
• Click on Settings from dashboard and choose Manage Transaction Limits option
• Or Click on Money Transfer icon on dashboard and choose Manage Transaction Limits from the 3-dot icon on the top-right of the screen.
• Modify the Transaction Limit for Payment Gateway option using the slider.
• Click on ‘Save’ button to confirm the change.

You can reach out to any of the following channels to know your customer ID:

• 1. AU 0101 App/ NetBanking – Login to App/ NetBanking and go to View Profile, you’ll find your customer ID there.

   

  

  

• 2. WhatsApp: Follow the steps below.

  • Send “Hi” on WhatsApp to 8383838399.

  • Type the number corresponding to the option – “Know your customer ID” from the menu.

  • Authenticate via OTP received on your registered mobile number.

  • Validate via PAN or Date of Birth to get the response.

• 3. (AURO) Chatbot: Go to website and click on AURO (chatbot) icon. Follow the further steps below.

  • Type ‘customer ID’.

  • Enter the mobile number registered with the bank.

  • Authenticate via OTP received on the registered mobile number and further validate via PAN or Date of Birth.

  • You’ll receive SMS on your registered mobile number with your customer ID.

Follow these simple steps to register:

• 1. Visit AU 0101 NetBanking

• 2. Click on Register tab and enter Customer ID (provided in your welcome letter/ E-mail/ SMS)

• 3. Register using Debit Card/ Credit Card – for Full/Transaction Access.

  • Enter Debit Card number

  • Enter ATM PIN

  • Enter DOB/ PAN (in case of Credit Card)

• 4. Enter OTP received on registered mobile number.

• 5. Set Password.

• 6. Set security question and set Username.

Note: Registration with Debit Card/ Credit Card is required to get Full (Transaction) Access.

Follow these steps to register:

• 1. Download and install the AU 0101 App from App/ Google Play store.

• 2. Credit Vidya permissions will appear. You can choose to:

  • a. Click on the T&C checkbox and Agree to the permissions required for Credit Vidya offerings.

  • b. Disagree to the permissions and proceed by accepting only the mandatory device permissions required for app.

• 3. Go through the walkthrough screens to understand what all is new with the app. On the SMS Secure Code screen, click on the T&C checkbox and proceed to allow the app to send SMS from your registered mobile number for the mandatory device binding.

• 4. Select the SIM of registered mobile number in case of multiple SIM. Enter and confirm the mPIN you want to set for the app.

• 5. You can choose to enable Fingerprint (for Android devices) or Face ID (for iPhone devices) authentication for app login.

• 6. Enter the Debit Card/ Credit Card details on Card Verification screen – for Full/Transaction Access.

  • a. Enter Debit/ Credit Card number

  • b. Enter ATM PIN

  • c. Enter DOB/ PAN (in case of Credit Card)

You have successfully completed the app registration. Click on Start Now button on the pop-up to land on the app dashboard.

Note: Debit Card/ Credit Card details verification is required to get Full (Transaction) Access.