Debit Card Insurance Benefits

• Personal Accident Cover: Get up to INR 10,00,000 Personal Accident cover depending on the type of Debit Card.
• Air Accident Cover: Get cover of up to INR 1 crore against an accident aboard a flight.
• Purchase protection: The goods bought using your AU Debit Card are protected against damage from theft or fire till 90 days from the date of purchase. Get a cover of up to INR 50,000.
• Card Liability Cover: Worried about fraudulent transactions on your card? No need to worry, thanks to the card liability cover on AU Debit Cards.

Eligibility for Debit Card Insurance

• The card should have been used within 90 days prior to the incident. For example, if you are reporting a claim on 01/01/2021, a card-based financial transaction should have been done at an ATM or a merchant between 01/10/2020 and 31/12/2020.
• For Rupay Debit Cards, the card should have been used within 30 days prior to the incident at any POS/E-Com platform.
• Claim intimation of incident & sharing of claim documents need to be done to the insurer within 60 days of incident occurrence else the claim would be invalid.

How to Claim Your Insurance?

• Contact our call center on 1800 1200 1200.
• Visit your nearest to AU Small Finance Bank branch to raise a claim.

Debit Card Insurance facility provided is in collaboration with New India Assurance. For any claim related query, we request you to contact your nearest to AU Small Finance Bank branch or our contact center on 1800 1200 1200. For Rupay Debit cards, the Personal Accident cover is provided by NPCI in collaboration with Tata AIG Insurance Company Ltd.