Features of Debit Cards
AU Small Finance Bank offers a feature-rich Debit Card range catering to your different needs.
- With AU Debit Card, you can avail 24x7 banking services. Be it shopping online or at your favourite mall, fuel payments, utility bill payments, booking movie or air tickets, cash withdrawal, fund transfer, mobile recharge, tax payments, etc.; you can do it all using AU Debit Card
- Enjoy Card Liability Cover on AU Debit Cards.
- Get complimentary domestic/ international (on select Debit Card variants) airport lounge access
- Low markup fee applicable on international transactions.
- Daily withdrawal and purchase limits up to INR 5,00,000
- Get purchase protection benefits up to INR 10,000*
- Get a personal accident Insurance cover of up to INR 1,00,00,000 on AU Debit Card
- Air travel insurance on select AU Debit Card range
- 'Tap & Go' Contactless Payment feature helps you make cashless transactions instantly, turn on contactless payment feature here.
- Get discounts on your favourite brands when you use your AU Debit Card. Avail offers now by enabling ECOM (Online) transactions here.
Benefits of Debit Card
There are several benefits of a Debit Card other than just transactions; these include:
- Instant access to cash through ATM
- Cashback, discounts, and offers across categories such as travel, shopping brands, healthcare, and others
- Contactless transactions up to INR 5,000
- Complimentary purchase protection and insurance cover
- Instantly block an AU Debit Card using AU 0101 App/AU 0101 NetBanking, in case of loss or theft of the card
- Complimentary airport lounge access on Select AU Debit Cards
Debit Card Application Process
If you have an account with AU Small Finance Bank, you can apply for a Debit Card. You can apply for a Debit Card online or offline at the time of Savings Account opening process. Follow these simple steps:
- You can visit the nearest AU Small Finance Bank branch & apply for a Debit Card
- You can call on the customer care number 1800-1200-1200.
Note: For fees and charges associated with this card, please see the applicable schedule of charges.
1. Via AU Small Finance Bank ATM
Step 1: Visit AU Small Finance Bank ATM (To locate our nearest ATM service, you can check the locations on AU 0101 App/NetBanking).
Step 2: Insert the ATM card into the machine
Step 3: Select the option 'Set your Debit Card PIN'
Step 4: Enter the 6-digit PIN received on your registered mobile number
Step5: Enter the 4-digit PIN that you want
2. Via Website
Step 2: Input your Debit Card details and click on Confirm
Step 3: Input the Customer ID, PAN Card Number or Date of Birth
Step 4: Enter the OTP received on your registered mobile number
Step 5: Enter the 4-digit PIN and re-confirm the same
3. Via Calling on our Customer Care Number
Step 1: Call on 1800 1200 1200
Step 2: Select option 2 for Debit Card PIN generation
Step 3: Enter the 16-digit Debit Card Number
Step 4: Input the expiry date
Step 5: Enter the 4-digit PIN you want to set
Debit Card Services
Your AU Debit Card, as per RBI regulations, is disabled for E-com (Online), Contactless (Tap & Pay), and International transactions. You can enable/disable transactional channels on your Debit Card using AU 0101 App, NetBanking or through AU Small Finance Bank Website:
Via AU 0101 App / AU 0101 NetBanking
- Login to AU 0101 App or AU 0101 NetBanking
- Select Debit Card
- Click on transactional usage to enable/disable E-commerce, Contactless & International transactions
- Enter the OTP received on your registered mobile number
Via Website
- Click here
- Alternatively, you may also go to https://www.aubank.in
- Click on "Debit Card Services"
- Click on Enable/Disable Card Transactions
- Enter your Customer ID
- Enter the OTP on your registered mobile number
- Post login, you can enable/disable the channels for your AU Debit Card
Debit Card PIN Generation Process
Customers can initiate Debit Card PIN generation by selecting any of the following modes:
1. Via AU Small Finance Bank ATM
Step 1: Visit AU Small Finance Bank ATM (To locate our nearest ATM service, you can check the locations on AU 0101 App/NetBanking).
Step 2: Insert the ATM card into the machine
Step 3: Select the option 'Set your Debit Card PIN'
Step 4: Enter the 6-digit PIN received on your registered mobile number
Step5: Enter the 4-digit PIN that you want
2. Via Website
Step 2: Input your Debit Card details and click on Confirm
Step 3: Input the Customer ID, PAN Card Number & Date of Birth
Step 4: Enter the OTP received on your registered mobile number
Step 5: Enter the 4-digit PIN and re-confirm the same
3. Via Calling on our Customer Care Number
Step 1: Call on 1800 1200 1200
Step 2: Select option 2 for Debit Card PIN generation
Step 3: Enter the 16-digit Debit Card Number
Step 4: Input the expiry date
Step 5: Enter the 4-digit PIN you want to set
AU Debit Card services
At AU Small Finance Bank, you have the flexibility to enable or disable transactions at your convenience. All you need to do is provide your Customer ID and authenticate the details using the OTP, which you will receive on your registered mobile number. Additionally, if you want to reset a new PIN for any AU Debit Card, click here .
Your AU Debit Card, as per RBI regulations, is disabled for ECOM (Online), Contactless (Tap & Pay), and International transactions. To enable your Debit Card for online shopping and contactless payments, click here
Alternatively, you can also login to AU 0101 App and click on the Debit Card icon to access card controls in order to set/reset PIN and enable/disable transaction channels.
FAQs
Q1. How is a Debit Card different from a Credit Card? 
A Debit Card is plastic money using which you can withdraw cash anytime through any ATM. A Credit Card is a line of credit that you can avail from a bank.
Q2. What is a Personal Identification Number (PIN)?
A Debit Card PIN is a unique four-digit code that is assigned to every Debit Card user. It is important to note that the PIN should not be shared with any person or entity.
Q3. What to do if you forget your PIN or if it is not working?
In case you forget the PIN for your AU Debit Card, you can call on AU small Finance Bank customer care number 1800-1200-1200 to reset the PIN or you can reset your PIN through AU 0101 App / NetBanking.
