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Credit Cards

Presenting AU Credit Cards, a world of Limitless possibilities.

Our range of four new Credit Cards offer an amazing array of benefits to give you the ultimate consumer experience. From grocery shopping to international trips, you can enjoy a plethora of lifestyle privileges and compelling benefits with our Altura, Altura Plus, Vetta, and Zenith & Zenith+ Credit Cards. As we continue to challenge the banking industry's status quo, we ensure easy access to the perfect Credit Card to meet your requirements, whether you live in a bustling city or a remote location in India.

Credit Card Features

Types of AU Credit Cards

Our uniquely curated Credit Cards offer you a world of privileges, rewards, and complimentary benefits. Browse through the extensive range of benefits offered by our cards and take your pick.

Credit Card Services

Device Protection Plan

Never let the worry of repair cost come between you and your favourite devices ever again with a free device protection plan. Pay using your AU Credit Card and get 1 year screen damage protection for your mobile phones and tablets for FREE. Also, get free 1-year extended warranty cover on a range of white goods.

*TnC Apply

FAQs

Please call our Customer Care 1800 1200 1500 and place a request. Card Replacement charges of Rs.100 + taxes are applicable. For Zenith+ Card Replacement charges of Rs.2,500 + taxes are applicable.
In case you card was Lost/Stolen – The replaced card will have a new card number.

In case you card is Damaged – The replaced card will have the same card number as your old card.
Please follow any of the below steps:

• Visit our website www.aubank.in > Credit Cards section > Credit Card Services > Set my PIN and follow the steps as briefed.
• Visit our website www.aubank.in > use our Chatbot service "AURO" > Credit Card Services > Set my PIN and follow the steps as briefed.
• Call our Customer Care No. 1800 1200 1500 and Set your PIN on the IVR service.

Note - Credit Card PIN Generation will automatically activate your Credit Card.
Please follow any of the below steps:

• Visit our website www.aubank.in > Credit Cards section > Credit Card Services > Set my PIN and follow the steps as briefed.
• Visit our website www.aubank.in > use our Chatbot service "AURO" > Credit Card Services > Set my PIN and follow the steps as briefed.
• Log on to our NetBanking or Mobile Banking application > Visit 'Set my PIN' section and follow the steps as briefed.
• Call our Customer Care No. 1800 1200 1500 and Set your PIN on the IVR service.
Please follow any of the below steps:

• Visit our website www.aubank.in > Credit Cards section > Credit Card Services > Enable/Disable Transaction Types and follow the steps as briefed.
• Log on to our NetBanking or Mobile Banking application > Visit 'Manage Limits' section and follow the steps as briefed.
• Call our Customer Care No. 1800 1200 1500 and Enable or Disable Transaction Types on the IVR service.
You will receive SMS intimation on your approved Card Application and subsequently for Card dispatch and Card delivery. Card is delivered within 7 working days. For any assistance, call us on 1800 1200 1500.
This might happen due to multiple reasons:

1) You might have not enabled your Online/International/Contactless/POS transaction type. Please click here to enable it or enable it on our IVR number 1800 1200 1500.
2) You might have utilized the overall Credit Limit on your card, please regularize your card by making payment and you can again use the Card for transactions.
For any assistance, call us on 1800 1200 1500.

You can follow any of the steps below:

• Visit our website www.aubank.in > use our Chatbot service AURO > Credit Card services > Raise request through ‘Credit Card Closure’.
• Call our customer care no. 1800 1200 1500 and raise request for card closure.
• Raise card closure request by sending email at [email protected]/[email protected] (for Vetta & Zenith customers)

Card closure request will be accepted through the channels mentioned above only. Once request is received, it will be processed within 7 working days.

Our Digital Footprint

Manage your credit card efficiently through
our safe and secure online channels

AU 0101 App
phone
Call Us on Toll free Number
mail
Write to us
[email protected]
[email protected] (for Vetta, Zenith & Zenith+ customers)

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