AU Bank
Earn up to 7% interest p.a. on Savings Account

Credit Cards

Presenting AU Bank Credit Cards, a world of Limitless possibilities.

We strive to make your everyday shopping experience a truly rewarding one, with an amazing array of benefits throughout your grocery shopping to planning international trips. We offer four new Credit Cards to give you the ultimate luxurious experience. You can enjoy a plethora of lifestyle privileges and compelling benefits with our Altura, Altura Plus, Vetta, and Zenith Credit Cards.

Features

Explore our Credit Cards

Our uniquely curated Credit Cards offer you a world of privileges, rewards, and complimentary benefits. Browse through the extensive range of benefits offered by our cards and take your pick.

Credit Card Services

FAQs

If the credit card bill payment is not received by payment due date, it would lead to:
• Levy of late payment fees and interest charges.
• A possible suspension of your card.
• Negative effects on your future financial credentials and a negative score at CIBIL.
Please call our Customer Care 1800 1200 1500 and place a request. Card Replacement charges of Rs.100 + taxes are applicable.
In case you card was Lost/Stolen – The replaced card will have a new card number.

In case you card is Damaged – The replaced card will have the same card number as your old card.
Please follow any of the below steps:

• Visit our website www.aubank.in > Credit Cards section > Credit Card Services > Set my PIN and follow the steps as briefed.
• Visit our website www.aubank.in > use our Chatbot service "AURO" > Credit Card Services > Set my PIN and follow the steps as briefed.
• Call our Customer Care No. 1800 1200 1500 and Set your PIN on the IVR service.

Note - Credit Card PIN Generation will automatically activate your Credit Card.
Please follow any of the below steps:

• Visit our website www.aubank.in > Credit Cards section > Credit Card Services > Set my PIN and follow the steps as briefed.
• Visit our website www.aubank.in > use our Chatbot service "AURO" > Credit Card Services > Set my PIN and follow the steps as briefed.
• Log on to our NetBanking or Mobile Banking application > Visit 'Set my PIN' section and follow the steps as briefed.
• Call our Customer Care No. 1800 1200 1500 and Set your PIN on the IVR service.
Please follow any of the below steps:

• Visit our website www.aubank.in > Credit Cards section > Credit Card Services > Enable/Disable Transaction Types and follow the steps as briefed.
• Log on to our NetBanking or Mobile Banking application > Visit 'Manage Limits' section and follow the steps as briefed.
• Call our Customer Care No. 1800 1200 1500 and Enable or Disable Transaction Types on the IVR service.
You will receive SMS intimation on your approved Card Application and subsequently for Card dispatch and Card delivery. Card is delivered within 7 working days. For any assistance, call us on 1800 1200 1500.
This might happen due to multiple reasons:

1) You might have not enabled your Online/International/Contactless/POS transaction type. Please click here to enable it or enable it on our IVR number 1800 1200 1500.
2) You might have utilized the overall Credit Limit on your card, please regularize your card by making payment and you can again use the Card for transactions.
For any assistance, call us on 1800 1200 1500.

Our Digital Footprint

Manage your credit card efficiently through
our safe and secure online channels

Contact us

phone
Call Us on Toll free Number
mail
Write to us
[email protected]
[email protected] (for Vetta & Zenith customers)