Protecting Your Financial Transactions | AU Small Finance Bank
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Protecting Your Financial Transactions: How AU Small Finance Bank Ensures Safety

    At AU Small Finance Bank, we prioritize your transaction safety and are committed to protecting you from financial fraud. Our dedicated team monitors transactions 24x7 to detect any suspicious activity. In case of any concerns, our representatives will contact you from the official numbers +91-141-7141400 or +91-141-6191200 to confirm the transactions.

     

    To ensure your continued protection, we request your support and awareness. Here are some steps you can take to keep yourself safe:

    • Keep your contact details updated with the bank. We communicate important updates via SMS, calls, and emails.
    • Carefully read and verify the details in bank SMS or email before taking any action.
    • Avoid clicking on unsolicited links or downloading applications sent through SMS, email, or instant messaging apps.
    • Never share sensitive information such as your UPI PIN, Customer ID, Account Number, Debit/Credit Card credentials, OTP, Aadhaar number, or PAN with anyone.
    • Refrain from saving credit/debit card images, PINs, passwords, or other banking details on your mobile device.
    • Keep your card services like ECOM, POS, and contactless disabled/restricted and enable them only when needed.
    • Exercise caution when approached by strangers offering assistance in installing mobile apps or changing mobile settings.
    • Avoid enabling autofill or saving user IDs or passwords for mobile banking online.
    • Never download third-party apps based on calls from unknown individuals, even if they claim to be bank representatives or customer support.
    • For banking-related support, visit our official website at https://www.aubank.in/support/contact-us, where you will find all official communication channels and contact details.
    • If you come across phishing emails, suspicious links, or websites impersonating AU Small Finance Bank, please report them to us at [email protected].
     

    We strive to create a secure banking environment, and your cooperation is essential in ensuring the safety of your financial transactions. Feel free to reach out to us through our official channels for any assistance.