Mobile banking makes banking very convenient. Before giving it a try, read these tips; so you can start banking safely using your mobile phone.
Do's
You should password protect the mobile phone. It is recommended to set the maximum number of incorrect password submissions at three or below
Choose a strong password to keep your account and data safe.
Change your IPIN regularly.
Report a lost or stolen phone immediately to your service provider and law enforcement authorities.
Dont's
Never give your PIN or confidential information over the phone or internet. Never share these details with anyone
Don't transfer funds without due validation of the recipient, as funds once transferred cannot be reversed.
Don't store sensitive information such as credit card details, mobile banking password and user ID in a separate folder on your phone.
Don’t forget to inform the bank about changes in your mobile number to ensure that SMS notifications are not sent to someone else.
Never reveal or write down PINs or retain any email or paper communication from the bank with regard to the PIN or password.
Be cautious while accepting offers such as caller tunes or dialer tunes or open/download emails or attachments from known or unknown sources.
Be cautious while using bluetooth in public places, as someone may access your confidential data/information.
Your password should be complex and difficult for others to guess. Use letters, numbers and special characters [such as !,@, #,$, %, ^, &,* (, )] in your passwords.
Do not use passwords that are obvious, like your name/nickname, names of your family members, your address, phone number, or any other information that a thief might find in your purse or wallet.
If you have more than one Internet Banking user ID, use a different password for each of them.
If you access any website (including AU SF Bank’s website) from a cyber-cafe, any shared computer or a computer other than your own, change your passwords after such use in your own computer at your workplace or at home.
Never share your passwords with others, including family members.
Do not disclose your Internet Banking password to anybody, not even to an AU Small finance Bank employee.
Do not write down or save internet banking password in notepads or personal devices.
